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Operations Management, 7/e - ISV


ISBN: 978-0470646236|7810Pages|paperback|©2011|

Roberta S. Russell - Virginia Tech, Pamplin College of Business
Bernard W. Taylor - Virginia Tech, Pamplin College of Business

Russell and Taylor's Operations Management, 7th edition is designed to teach students how to analyze processes, ensure quality, create value, and manage the flow of information, products in the context of creating value along the supply chain and making companies more successful.
Russell and Taylor explain and clearly demonstrate how a successful operations manager manages and how to use quantitative techniques and technology when applicable. Most importantly, the authors make the quantitative topics easy for students to understand and the mathematical applications less intimidating. With WileyPLUS, students can practice and complete homework in an automated online environment that facilitates learning and understanding, while integrating the eBook and student resources.

Table of Contents
Part 1 Operations management
Ch 1 Operations and supply Chain management introduction
Ch 2 Quality and quality management
Ch 3 Process capability and statistical process control
Ch 4 Designing products
Ch 5 Designing services
Ch 6 Process design and technology
Ch 7 Capacity and facilities planning
Ch 8 HR in operations management
Ch 9 Managing projects
Part 2 Supply Chain management
Ch10 Strategic supply Chain management and design
Ch11 Supply Chain procurement and distribution globalization
Ch12 Forecasting
Ch13 Role of inventory management
Ch14 Aggregate sales and operations planning
Ch15 Resource planning systems
Ch16 Lean system methods
Ch17 Scheduling